Privacy Policy

1. Introduction

StudioOS ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our webcam studio management platform and related services (collectively, the "Service").

2. Information We Collect

We collect information you provide directly to us, including:

• Account Information: Name, email address, password, and studio details when you create an account.
• Billing Information: Payment method details processed securely through our payment processor (Stripe). We do not store full credit card numbers.
• Studio Data: Model profiles, stream records, scheduling data, earnings information, and member notes you enter into the platform.
• Communications: Messages sent through the platform's built-in chat feature and support requests.
• Usage Data: Log data, device information, browser type, and interaction patterns collected automatically when you use the Service.

3. How We Use Your Information

• To provide, maintain, and improve the Service.
• To process transactions and send billing-related communications.
• To send technical notices, updates, and security alerts.
• To respond to your support requests and inquiries.
• To monitor and analyze usage trends to improve user experience.
• To detect, prevent, and address fraud or technical issues.
• To comply with legal obligations.

4. Data Sharing

We do not sell your personal information. We may share information with third parties only in the following circumstances:

• Service Providers: We use third-party services (such as Stripe for payments, hosting providers, and analytics tools) that process data on our behalf under strict data protection agreements.
• Legal Requirements: We may disclose information if required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest, role-based access controls, and regular security reviews. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. When you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal or compliance purposes.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access and receive a copy of your personal data.
• Correct inaccurate personal data.
• Request deletion of your personal data.
• Object to or restrict processing of your personal data.
• Data portability (receive your data in a structured format).

To exercise these rights, contact us at the email address provided below.

8. Cookies and Tracking

We use essential cookies to maintain your session and preferences. We may use analytics cookies to understand how the Service is used. You can control cookie settings through your browser preferences.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through our Telegram channel.